Frequently Asked Questions
Everything you need to know about our web development, app development, and digital services. Can't find an answer? Contact us directly.
General
QWhat services does Crux Digital Lab offer?
Crux Digital Lab is a full-service web development and digital agency offering custom website development, iOS & Android mobile app development, UI/UX design in Figma, e-commerce solutions, cloud hosting, and digital maintenance. We serve startups, SMEs, and enterprises worldwide.
QDo you work with international clients?
Absolutely. We work with clients worldwide including the UAE, UK, USA, Europe, and beyond. All communication and project management is handled seamlessly via video calls, WhatsApp, and email — regardless of time zone. We are a remote-first agency built for global collaboration.
QHow many projects has Crux Digital Lab completed?
Since our founding in 2020, Crux Digital Lab has successfully delivered 50+ projects and served 44+ satisfied clients worldwide. Our portfolio includes business websites, e-commerce stores, mobile apps, SaaS dashboards, and brand identity projects across multiple industries.
Services & Pricing
QHow much does website development cost?
Our website development packages start from $599 for a 5-page business website, $1,499 for a Business plan with CMS, advanced SEO, and Google Analytics, and $2,999+ for full e-commerce with payment gateway integration. All plans include SSL certificate, mobile responsiveness, and on-page SEO. We also offer custom pricing for larger or more complex projects.
QWhat is included in the Starter website package?
The Starter package ($599) includes up to 5 pages, fully mobile-responsive design, on-page SEO setup, contact form integration, SSL certificate, and 1 year of maintenance support. It is ideal for new businesses, freelancers, and service providers who need an affordable, professional online presence.
QDo you offer custom pricing for large projects?
Yes! If your project requires custom features, multiple integrations, or large-scale development beyond our standard plans, we create a tailored quote based on your specific requirements, timeline, and budget. Contact us for a free consultation and estimate.
QWhat are your payment terms?
We typically take 50% upfront to begin work and the remaining 50% upon project completion before final delivery. For larger projects, we offer milestone-based billing. We accept all major credit cards, bank transfers, and online payments via Stripe. We can discuss arrangements that work for your budget.
Development Process
QHow long does it take to develop a website or mobile app?
A standard 5-page business website takes 2–4 weeks. E-commerce and custom web applications take 4–8 weeks. Mobile app development using React Native or Flutter typically takes 8–16 weeks depending on features and complexity. We provide a detailed timeline at the start of every project.
QWhat is your web development process?
We follow a proven 6-step process: Discovery & consultation → Planning & wireframing → UI/UX design approval → Development with clean code → QA testing across devices and browsers → Deployment & post-launch support. You are kept informed at every stage through regular updates.
QWhat technologies do you use for website and app development?
For web: Next.js, React, Node.js, NestJS, TypeScript, Tailwind CSS, MongoDB, PostgreSQL. For mobile apps: React Native and Flutter. For design: Figma. For cloud hosting: AWS and GCP. We select the best stack for your specific needs and ensure it is scalable for future growth.
QDo I need to provide the content for my website?
Ideally yes — you provide text, images, logo, and brand assets. However, if needed, we can assist with copywriting, image sourcing, and brand identity design at an additional cost. We do provide basic placeholder content during the design phase for layout purposes.
Maintenance & Support
QDo you provide website maintenance after project delivery?
Yes. Every website we build includes post-launch support. Our Starter plan includes 1 year of maintenance, Business plan includes 2 years, and we offer ongoing monthly maintenance contracts covering security patches, content updates, performance monitoring, daily backups, and priority technical support.
QHow do you ensure website security and performance?
We implement SSL certificates, secure coding practices, OWASP security guidelines, regular security audits, server-side caching, image optimization, lazy loading, and Core Web Vitals optimization. We also set up 24/7 uptime monitoring so any issue is caught and resolved immediately.
QIs SEO included in your website development service?
Yes — technical SEO is built into every website we deliver. This includes optimized meta titles and descriptions, Open Graph tags, XML sitemap, robots.txt, structured data (schema markup), fast load times, and mobile-first design. We target your industry keywords to help you rank for relevant searches on Google and drive qualified organic traffic to your business.
QWhat happens if something breaks after the website is launched?
Any bugs or issues discovered during the post-launch support period are fixed free of charge. After the support period, issues are covered under your maintenance package or billed at our standard hourly support rate. Critical security issues are always addressed as a priority regardless of plan.
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Still have questions?
Our team is happy to answer any questions about your web or app project. Reach out and we'll respond within 2 hours on business days.